No Heat Troubleshooting:
- Check to make sure you have fuel oil
- Make sure the burner switches are on. One is normally located at the top of the basement stairs, or by the unit. It is usually a red switch plate.
- Try to get the furnace to turn on by raising the thermostate above room temperature.
- Press the reset button on the burner. Once only! Check to see if the flame comes on after this.
- Make sure there is enough water in the boiler.
If your burner still fails to operate, or you need service, please contact us!
HEAP is a federally funded program that assists low-income New Yorkers with the cost of heating their homes. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency.
Some of what HEAP has to offer:
- Regular and Emergency Benefits: Helping to benefit households that pay a high proportion of income for energy.
- Heating Equipment Repair or Replacement: Helps eligible low-income homeowners repair or replace primary heating equipment necessary to keep the home’s primary heating source functional.
- Cooling Assistance: Provides for cooling assistance services to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Because the amount of funding is very limited, cooling assistance services will be provided on a first come, first served basis.
For more information about HEAP follow this link.